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Connexient announced today that the National Institutes of Health has selected our MediNav™ Digital Wayfinding and Indoor Location-based Services solution for its Clinical Center Complex (CCC) on the NIH Campus in Bethesda, MD.  The CCC is comprised of 3.5 million square feet of mixed occupancy space in three congruent buildings on the NIH campus including a clinical, laboratory, administrative space with 240 inpatient beds, 82 day-hospital stations and 15 outpatient clinics and more than 5,000 rooms.

>> Read the press release

Of course, we are honored, thrilled and excited to be selected -  and eager to get to work!  There are several factors that make this win and project particularly important for Connexient.

First, the NIH Campus is an extraordinarily complex facility that frequently confounds arriving patients, visiting physicians and even staff.  Besides creating stress and frustration, this is a challenge that has direct impact and cost on the efficiency of its operations.  This is a situation where MediNav can really have enormous positive impact.

Second, Connexient was selected after an exhaustive search, review, and evaluation over a dozen companies that responded to an open RFP, based on the quality and breadth of its solution for Indoor Navigation and Digital Wayfinding.   A particularly important factor was Connexient’s ability to enable other Enterprise IT to consume its navigation quality maps and location services, which will bring increasing ROI and benefits to the NIH as we move forward with our strategic roadmap.

Finally, this is one of the first clients for Connexient where we will start with a campus-wide deployment, and also have a mandate to look towards a network-wide deployment.  So we can realize together with the NIH the full potential of MediNav to deliver value to users and ROI to the organization.

So, all in all, the NIH contract represents to us the fruition of 3 years of shaping and focusing our solution to meet real world needs of our clients, where we now we have our first opportunity to deploy all the pieces from the start.

Needless to say, we find that to be pretty exciting!

Another Important Milestone for Connexient

We are proud and honored to announce today another important milestone for Connexient: our new partnership with Intelligent Insites for sales collaboration and product integration around Connexient’s MediNav solution and the InSites operational intelligence platform.

As in our partnership with Stanley Healthcare, the driving force behind this partnership for both of our companies is serving the needs of our clients and end users.

Not Surprisingly, Indoor Positioning, Navigation and Maps Are a Key Part of Operational Intelligence

This is something we've been preaching for a long time. While Indoor Navigation may be the first "killer application" for navigation-quality indoor maps and positioning, the real Enterprise ROI comes as you bring these capabilities into other applications across Operations, Security, Clinical Workflow and so on. We call this Location-enabling Enterprise IT.

Within this framework of integration, the benefits flow in many directions to our respective products and mutual clients and end users. It creates entirely new levels of value in Enterprise data analytics, visibility and actionable intelligence, while simultaneously enabling powerful new use cases and user experiences.

We've talked a lot about this and will continue to do so with our clients and in our blogs. Being able to work actively together with partners like Intelligent Insites to realize, however, takes us beyond talking about it and into the process of delivering these benefits.

So stay tuned!

Sales Collaboration and Product Integration to Deliver Enterprise ROI

When you are building a new company - and a new "space" like Indoor Navigation and Location-based Services - there are some milestones that really matter. Today, we are proud to announce one of those: our new partnership with Stanley Healthcare.

Of course for a young company like Connexient, the opportunity to work with a partner who can bring our solution to over 17,000 hospitals is tremendously exciting. Equally exciting to us, however, is the shared vision between our companies of how integrating Indoor Navigation - and Navigation-quality mapping and positioning - together with other location-based application can deliver compelling value for users and increase Enterprise ROI for our clients.

Gabi Daniely, Vice President of Solutions, Products and Marketing at STANLEY Healthcare summed this up nicely:

“Smartphones and other mobile technologies that are BLE enabled are transforming how patients access hospital information and interact with healthcare providers. Connexient’s MediNav solution is the perfect complement to our existing Wi-Fi based solutions for Patient Flow, Asset Management, Environmental Monitoring, Hand Hygiene Compliance Monitoring and Patient and Staff Security. Our partnership with Connexient will help our clients further improve staff communication, automate processes, accelerate responsiveness, increase security and streamline workflow across the entire continuum of care.”

So while we take a quick pause today to celebrate an important milestone, we are eager to get to work on realizing the potential of this partnership.

Please come see us at the Stanley booth at HiMSS 2015 to learn more and discuss how we can help your Enterprise!

Last week, we were proud to reach and announce a major milestone in the launch of our Navigator Edition Version 2.0 - the first true turn-by-turn indoor navigation mobile application in commercial deployment in North America.

Connexient is now a Cisco Compatible Solution Partner for Cisco CMX and Cisco MSE 8.0.

Cisco has been a great partner to Connexient, and we are excited about their vision and plan they are executing over the next year to deliver network-based Enterprise grade indoor positioning.

With Cisco MSE 8.0 and Fast Locate Modules (for 3700 and 3600 Series AP's), Cisco has achieved its own important milestone in providing rapid refresh and positioning accuracy to support Location-Enhanced Wayfinding. 

As we have talked about in our Indoor Positioning Guide and elsewhere, today Cisco MSE 8.0 + FastLocate can work hand-in-hand with a BLE deployment to deliver important capabilities that are only possible with a network-based approach.  Cisco MSE:

  1. most importantly enables engagement with a user before he/she has even downloaded an app; 
  2. creates user engagement and experience opportunities that are not possible with BLE alone; and
  3. enables tracking and reporting on all devices (or 70 - 80% of devices), not just devices with an installed application.


We will be leveraging these unique capabilities of Cisco MSE in our implementation at the Global Center for Health Innovation in Cleveland - launching this Spring -  to deliver a truly innovative and powerful solution for its exhibitors.  

So we are excited to start off 2015 with this important next step in our relationship with Cisco and we look forward to pushing the envelope further together with Cisco at Hospitals and other Enterprise environments. 

Read blog on HISTalk

Or Maybe Just an Idea Whose Time Has Come

Every now and then in technology-driven markets, we witness a magical confluence of factors - enabling technologies, user mindset, a cost curve driven by Moore's Law - that produce an "Inflection Point".   Adoption suddenly accelerates and what yesterday seemed futuristic now seems obvious, and it seems like all at once everyone wants to embrace it.  In plain English, this is also called an idea whose time has come.

Whatever you want to call it, we are seeing signs all over that Indoor Navigation has reached its inflection point.  We'll start out the year by making an easy prediction therefore:  2015 will be the year of Indoor Navigation!

Yes, of course we are biased!  On the other hand, we are by no means the only company pioneering this market.  And more importantly, after several years of preaching, we are seeing voices pop up all over talking about the value of these technologies to businesses and users.

One example of this came up in this posting in HISTalk the other day.

Read blog on HISTalk"I have to disclose a brilliant idea I heard in listening to the rehearsal of the Versus webinar I mention below, which I honestly think is the most interesting webinar I’ve ever watched. John Olmstead of Community Munster captivated me all the way through on the hospital’s use of ED technology, but he really grabbed me at the end when he suggested technology tools he needs. His holy grail is a way-finding, GPS-type app that patients and visitors can use on their own devices to locate themselves precisely on a hospital floor plan, then receive directions to get them to a desired location. Example: I’m in room 4401 with my mom and I want to go to the cafeteria, then to the financial counselor, then to the gift shop, and then back to 4401, so give me turn-by-turn directions like I get with my car GPS. His take is interesting: patients will become so attached to hospitals that offer this app that they won’t consider going elsewhere, where they’ll go back to stumbling around lost or trying to follow decades-old red vs. green lines on the floor that lead to confusing elevators. Hospitals are always a poorly conceived patchwork of added-on construction that went up quickly as funding allowed, so visitors spend a lot of time wandering and wasting the time of employees who have to assist them. Turning that universally embarrassing situation into a competitive advantage is brilliant"

We of course reached out to HISTalk to let them know that such a solution exists today!


I mentioned last week that John Olmstead, who runs the ED and surgery departments of The Community Hospital (IN), says in an upcoming Versus webinar that he would like to see a GPS-wayfinding type technology so that hospital visitors could navigate around campus using their smartphones. Readers sent information on two companies that offer such technology:

Connexient offers a smartphone app that provides turn-by-turn navigation to visitors at Robert Wood Johnson University Hospital and will bring six more hospitals live on it in the next few months.

So Indoor Navigation is the First Enterprise Killer App for Indoor Positioning

So it does seem that the obvious but new is rapidly becoming accepted.

  • Billions of smartphone users throughout the world have come to expect – and rely upon - intuitive, reliable and accurate maps, directions and turn-by-turn navigation to get to any location they want to go.
  • Those same users will over the next few years come to expect - and then demand the same experience and services when they enter any large building or facility in the world - whether that be a hospital or otherwise.

We say "Enterprise Killer App" because the we've already seen the first killer app - in Retail. In this, however, proximity is the driver rather thanlocation per se. That's a blog for another day!

But Indoor Navigation is just the Tip of the Iceberg

Make no mistake: we believe that Indoor Navigation - when it is accurate and reliable - is a game changer when it comes to patient and visitor experience. But Indoor Navigation is just the starting point for enormous additional opportunities to provide Indoor Location-based Services across the Enterprise, with use cases that bring compelling value to users and direct ROI in capturing lost revenue, reducing costs and increasing efficiency.

The beauty is that when you implement Indoor Navigation quality mapping and positioning, you are actually laying the foundation for all the rest. We've blogged about this elsewhere, and we'll continue to do so!

Ready to take the next step?

Learn more about digital wayfinding

We are always available for a conversation.

Connexient LLC

210 West 29th Street, 9th Floor
New York, NY 10001
(212) 763-6604 | (888) 850-4920