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NEW YORK (April 24, 2018) – Earlier this month, Mackenzie Health launched a new, free mobile wayfinding application to help patients and visitors navigate their way around Mackenzie Richmond Hill Hospital and all of Mackenzie Health’s community locations.
Connexient’s MediNav™ Wayfinding and Patient Experience solution was developed to help hospitals and healthcare networks increase patient satisfaction and reduce missed or late appointments.
The app directs visitors to patient registration, where they will be prompted to register or check in. The app can also be used to navigate to a clinic or appointment, the food court or the closest bathroom. The user’s current location is indicated on the map with a blue dot demonstrating where they are while navigating to their destination. The app also includes hours of operation for clinics and other locations.
“Mackenzie Health has a proud history of innovation with technology, combined with a sharp focus on delivering an outstanding patient experience,” said Richard Tam, Executive Vice President and Chief Administrative Officer, Mackenzie Health. “With the significant growth of smartphone usage, we wanted to be among the first community hospitals in Canada to embrace the innovation of mobile wayfinding. With Connexient’s MediNav, we are providing patients and visitors with user-friendly, interactive indoor maps and turn-by-turn navigation to any destination inside the hospital or to our community-based locations.”
“Connexient is delighted to work with such a forward-thinking team at Mackenzie Health,” said Mark Green, CEO and Co-founder, Connexient. “This is our first hospital client in Canada and we’re impressed with their unwavering commitment to create a world-class patient experience.”
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Connexient (www.connexient.com) provides Indoor Mapping, Navigation and Location-based Services to hospitals and healthcare networks with large, complex buildings and campuses. The MediNavTM Navigator Edition Patient Experience solution helps to increase customer satisfaction and loyalty, reduce missed or late appointments and improve HCAHPS scores. More than just a mobile app, Connexient’s mission and vision is to navigation-enable Enterprise IT.
About Mackenzie Health:
Mackenzie Health is a dynamic regional healthcare provider which includes the existing Mackenzie Richmond Hill Hospital and the future Mackenzie Vaughan Hospital, as well as a comprehensive network of community-based services. In March 2017, the organization received its second consecutive award of Accreditation with Exemplary Standing from Accreditation Canada for its commitment to safety and quality patient care. This is the highest rating a Canadian healthcare provider can receive. Guided by a vision to create a world-class health experience, Mackenzie Health has an unrelenting focus on the patient and is dedicated to patient needs now and in the future. With over 500,000 residents in Southwest York Region, Mackenzie Health is proud to serve one of the fastest growing and most diverse communities in Canada.
Senior Communications Consultant
FAYETTEVILLE, NC (March 13, 2018) – Say goodbye to asking for directions at Cape Fear Valley Medical Center.
The region’s largest hospital has a new wayfinding app to help patients and visitors find their way around the 21st century way.
The ValleyWay app is now available for download on Apple iOS and Android smartphones. The app runs on Connexient’s MediNav platform, offering indoor maps to help patients navigate the hospital’s hallways and elevators.
The app also allows users to find other Cape Fear Valley buildings and clinics on the medical center’s main campus. Users can even save their parking location on campus and be guided back after their visit with a single touch of a button.
“We are honored Cape Fear Valley Health turned to Connexient for this truly integrated wayfinding solution,” said Mark Green, Connexient CEO and Co-founder.
The app works with Bluetooth beacons placed around the hospital campus. It can pinpoint a user’s location within a few meters and gives step-by-step directions to a desired destination.
Users who don’t have smartphones or don’t want to download the app can still use its navigation features online by visiting www.capefearvalley.com.
Connexient provides innovative indoor mapping, navigation and location-based services to hospitals and healthcare networks with large and complex buildings and campuses. To learn more, visit www.connexient.com.
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Company Leads the Healthcare Vertical following Capital Raise and Double-digit Growth in FY17
NEW YORK (March 6, 2018) – Connexient, the healthcare leader in enterprise digital wayfinding, mapping and indoor navigation services begins rolling out its new and improved software version, MediNav Navigator 3.0.
Connexient’s MediNav™ Wayfinding and Patient Experience solution helps hospitals and healthcare networks to increase customer satisfaction and loyalty, reduce missed or late appointments and improve HCAHPS scores.
The new MediNav Navigator 3.0 release is the most advanced indoor mapping and navigation solution available for hospitals, with the following product enhancements:
Connexient has proven its dominant position in the healthcare vertical with major clients such as: Hackensack Meridian Health, NIH Clinical Center, Froedtert Hospital, Memorial Hermann Health System, Mercy Health, and UAB Medicine to name a few.
“We ended 2017 on a very positive note with 28 health system contracts, representing over 45 hospital locations and a total of 60 million square feet mapped,” said Connexient CEO and Co-founder, Mark Green. “We are very proud to be working with some of the most innovative health systems in the country, who are leveraging digital wayfinding and location-based services to improve the experience of their patients, visitors and even staff. The Riverside financing and partnership will help us continue our double-digit growth.”
Connexient completed a Series A financing with Riverside Acceleration Capital, which is part of the Riverside Company, a global investment firm with more than $7B in assets under management. Riverside’s long term vision and deep capital base further enables Connexient to meet the needs of their clients and seize this enormous market opportunity.
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Connexient (www.connexient.com) provides innovative Indoor Mapping, Navigation and Location-based Services hospitals and healthcare networks with large, complex buildings and campuses. The MediNavTM Navigator Edition Patient Experience solution helps to increase customer satisfaction and loyalty, reduce missed or late appointments and improve HCAHPS scores.
More than just a mobile app, Connexient’s mission and vision is to navigation-enable Enterprise IT. The Connexient Mobile Application SDKs and Web APIs enable its clients to integrate its rich, navigation quality indoor maps and location-based services across Enterprise IT in areas such as asset tracking, staff and patient flow, facility management, safety and security and more, with use cases that bring compelling value to users and direct ROI in capturing lost revenue, reducing costs and increasing operational efficiency and intelligence.